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DSP Resource Support

As Direct Support Professionals (DSPs), providers are the backbone of the developmental disabilities system. We believe in win-win relationships with our provider partners to cultivate a strong, diverse network that offers support and opportunities to the people we both serve.

Through our Provider Relations team, our goal is to provide support and guidance for certified Miami County DSPs to find their own keys to success. Our Provider Relations Resource Support Coordinator is available to help DSPs and their families find services and supports through short-term emergencies, as well as work, personal or family challenges. For more about our Provider Support Services, please contact us.

Here for You

We are dedicated to ensuring all Miami County DSPs have access to the resources and support they need to thrive and continue to provide quality services to the people we both serve.

We will help you with:

  • Job Retention

  • Personal Barriers

  • Work Supports

  • Education

  • Training

Your Support Network

Our Resource Support Coordinator can help you and your family find services and supports to work through short-term emergencies, as well as work, personal or family challenges.

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  • Personal connections to offer an impartial, listening ear

  • Education and access to public benefit assistance agencies

  • Referrals to community agencies that provide addiction and mental health services

  • Linkage to local resources for financial assistance, transportation, child care and more


  • Practicing self-care techniques

  • Growth in problem-solving skills

  • Develop effective communication skills

  • Advancement in self-esteem, conflict resolution and self-advocacy


  • Daily living skills like budgeting, cooking, nutrition and more

  • Education on developmental disability system and the DSP's role

  • Documentation practices and procedures

  • Relating to people with developmental disabilities

Meet Jan

Jan Wintrow is Riverside's Provider Relations Resource Support Coordinator, and she is here to help you and your family.

With 20+ years' experience in the DD field, Jan has worked as a Service & Support Administrator (SSA) and community development specialist.

If you have questions about Jan and our DSP Resource Support Services, contact us today.

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Benefits of Connecting

Whether it is addressing a personal emergency or improving your professional skills, there are many benefits to connecting to our Provider Resource Support Coordinator.


Supports based upon your needs


Flexible scheduling

Career Advancement

Preparation for career advancement


Compassionate, listening ear


Connections to social service agencies


Reliable and ongoing support

Personal help

Personal crisis help


On-site assistance

Who is Eligible?

These services are open to any certified Miami County Direct Support Professional (DSP) facing personal crisis or lack of resources or is interested in career or personal skill development.

"No contact" phone, Facetime or Zoom appointments available!


Your identity and participation in these services are confidential. We will not share information with your employer unless you grant us permission.


Fill out the form below to learn more about our DSP Resource Support Services. You can also download our Provider Resource Support Coordinator flyer and brochure.

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