Office: (937) 440-3000 | MUI Reporting Hotline: (937) 440-3001 - If after hours, please ask for SSA On-Call.

Services for Adults
At Riverside, our team of experienced Service & Support Administrators (SSAs) are dedicated to helping adults of all ages identify their life goals through tools like of the Charting the LifeCourse.
Our SSAs help adults develop an Individual Service Plan (ISP) and determine what they want out of life. Activities to consider include post-secondary education, part or full-time employment, volunteering, independent living, including Intermediate Care facilities (see links:
DODD Online Search Tool for Intermediate Care Facilities (ICF) and DODD Electronic ICF Informational Booklet,)
personal relationships and recreation and Special Olympics programs.
For more about our Adult Services, please contact us. If you believe you or someone you know is eligible for our services, learn more about our eligibility criteria and process on our Eligibility page.

Our Services
Advocacy
Gain confidence and speak up for yourself.
Residential Living
Discover the right living situation for you.
Employment Training
Explore Miami County's career opportunities.
Community Connections
Inclusive activities for children and adults.
Special Olympics
For people with disabilities ages 8 and over.
What is an SSA?
Service & Support Administrators (SSAs), or case managers, work with the people we serve and their families or caregivers to provide them with the resources and support they need.

We encourage the people we serve to learn more about speaking up for themselves and making informed decisions in their lives.

Charting the LifeCourse was created by families to help people of all abilities develop a vision for a good life.
CtLC was originally created by the University of Missouri-Kansas City Institute for Human Development, Missouri's UCEDD. We have modified it to help those we serve determine their definition of a fulfilled life.
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Hear from Riverside Superintendent Brian Green as he talks with DODD Director Jeff Davis about how Riverside puts the LifeCourse tools into practice.
There are a wide variety of residential service options for adults with developmental disabilities in Miami County.
From looking for a new home to finding extra support around the home, our SSAs help adults find the right option for them. SSAs coordinate residential supports, which are provided by our provider partner agencies.
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Some of the residential options available include shared living, in-home support, adult family living and assistive technology and remote support services.
Community
Connections
With programs such as Life Skills courses, Aktion Club and Bicycle Safety Classes, we encourage everyone to do things that make them happy and empower them to explore new adventures.

Special
Olympics
Anyone with an intellectual disability who is at least 8 years old is eligible to participate in Special Olympics. We offer 9 year-round sports, including soccer, unified golf and cheerleading.
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DSPs, or Direct Support Professionals, are employed by agency providers or are self-employed. These individuals are responsible for providing direct services to people with developmental disabilities. They help the people they serve live, learn, work and play in their communities. But most of all, they are friends and advocates. They are the backbone of the developmental disabilities field.
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If your child is deemed eligible for EI Services, a service coordinator and a team of providers will work with you and your child in your home or other places your family spends its time until your child reaches the age of 3. Your child will then be reassessed to determine if s/he requires our Children's Services for those ages 3-13.
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If your child is deemed eligible for EI Services, a service coordinator and a team of providers will work with you and your child in your home or other places your family spends its time until your child reaches the age of 3. Your child will then be reassessed to determine if s/he requires our Children's Services for those ages 3-13.
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DSPs, or Direct Support Professionals, are employed by agency providers or are self-employed. These individuals are responsible for providing direct services to people with developmental disabilities. They help the people they serve live, learn, work and play in their communities. But most of all, they are friends and advocates. They are the backbone of the developmental disabilities field.
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DSPs, or Direct Support Professionals, are employed by agency providers or are self-employed. These individuals are responsible for providing direct services to people with developmental disabilities. They help the people they serve live, learn, work and play in their communities. But most of all, they are the backbone of the developmental disabilities field.
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If your child is deemed eligible for EI Services, a service coordinator and a team of providers will work with you and your child in your home or other places your family spends its time until your child reaches the age of 3. Your child will then be reassessed to determine if s/he requires our Children's Services for those ages 3-13.
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There are many opportunities for providers, both those who work for an agency and independent providers. A provider's responsibility can include:
Residential services - supporting people where they live through teaching independent living skills and healthy living practices, supporting people with their everyday activities and providing addtional support in other areas of life when needed
Day support - supporting people during the day through working side by side with people as they participate in the community, taking small groups to volunteer or on recreational trips and empowering people to try new things
Employment - supporting people in finding and keeping a job through helping people identify their talents and goals, connecting people with employers and provide on-site support to ensure the person's success
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There are many opportunities for DSPs, both those who work for an agency and independent DSPs. A DSP's responsibility can include:
Residential services - supporting people where they live through teaching independent living skills and healthy living practices, supporting people with their everyday activities and providing addtional support in other areas of life when needed
Day support - supporting people during the day through working side by side with people as they participate in the community, taking small groups to volunteer or on recreational trips and empowering people to try new things
Employment - supporting people in finding and keeping a job through helping people identify their talents and goals, connecting people with employers and provide on-site support to ensure the person's success
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There are many opportunities for providers, both those who work for an agency and independent providers. A provider's responsibility can include:
Residential services - supporting people where they live through teaching independent living skills and healthy living practices, supporting people with their everyday activities and providing addtional support in other areas of life when needed
Day support - supporting people during the day through working side by side with people as they participate in the community, taking small groups to volunteer or on recreational trips and empowering people to try new things
Employment - supporting people in finding and keeping a job through helping people identify their talents and goals, connecting people with employers and provide on-site support to ensure the person's success
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As the Miami County Board of Developmental Disabilities, Riverside coordinates and funds the direct care services provider agencies and independent providers provide to people with developmental disabilities in Miami County. These services include adult day services, in-home care, job training/support and transportation.
Riverside does provide services such as Early Intervention for kids ages 0-3, case management, housing coordination, recreation and Special Olympics programs, advocacy training, family education and training for DSPs. However, Riverside does not employ DSPs, bill for direct services or compete for provider business.
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All certification to become a service provider is obtained through the Ohio Department of Developmental Disabilities (DODD). Information on becoming a provider is available in the Providers section of the DODD website.
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All Riverside EI Services are provided in whatever setting you and your child feel most comfortable in and are part of your everyday routine, this may include your home, babysitter, local park, etc. The time and place of each service meeting, as well as the number of visits per month, are determined by the family and are based upon the child's needs.
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All Riverside EI Services are provided in whatever setting you and your child feel most comfortable in and are part of your everyday routine, this may include your home, babysitter, local park, etc. The time and place of each service meeting, as well as the number of visits per month, are determined by the family and are based upon the child's needs.
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All Riverside EI Services are provided in whatever setting you and your child feel most comfortable in and are part of your everyday routine, this may include your home, babysitter, local park, etc. The time and place of each service meeting, as well as the number of visits per month, are determined by the family and are based upon the child's needs.
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All certification to become a service provider is obtained through the Ohio Department of Developmental Disabilities (DODD). Information on becoming a provider is available in the Providers section of the DODD website.
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For more information about becoming a:
Agency DSP - Contact Provider Relations Resource Support Coordinator Jan Wintrow at (937) 440-3090 or jan.wintrow@riversidedd.org.
Indepdendent DSP - Contact Provider Referral and Linkage Coordinator Janice Thebert at (937) 440-3076 or janice.thebert@riversidedd.org.
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Our Provider List includes all Miami County services providers who serve people with developmental disabilities and their families in our area. For a more comprehensive list of provider agencies in Ohio, reviews provided by individuals and families and other information, visit Provider Guide Plus. You may also learn more about the role of DSPs by visiting dspohio.org.
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Any child from birth to age three who have significant developmental delays or diagnosed conditions associated with developmental delays. For more information about Riverside's EI Services and how to request a referral for services, please contact Connie Galey, EI Service Coordinator & Team Leader, at (937) 440-3099 or earlyintervention@riversidedd.org.
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Our Provider List includes all Miami County services providers who serve people with developmental disabilities and their families in our area. For a more comprehensive list of provider agencies in Ohio, reviews provided by individuals and families and other information, visit Provider Guide Plus. You may also learn more about the role of DSPs by visiting dspohio.org.
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Any child, from birth to their third birthday, who has significant developmental delays or diagnosed conditions associated with developmental delays is eligible for EI Services. For more information about Riverside's EI Services and how to request a referral for services, please contact our EI Team at (937) 440-3099 or earlyintervention@riversidedd.org.
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Any child from birth to age three who have significant developmental delays or diagnosed conditions associated with developmental delays. For more information about Riverside's EI Services and how to request a referral for services, please contact Connie Galey, EI Service Coordinator & Team Leader, at (937) 440-3099 or earlyintervention@riversidedd.org.
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Our Provider List includes all Miami County services providers who serve people with developmental disabilities and their families in our area. For a more comprehensive list of provider agencies in Ohio, reviews provided by individuals and families and other information, visit Provider Guide Plus. You may also learn more about the role of DSPs by visiting dspohio.org.
If you need help navigating this process, please contact Provider Relations Resource Support Coordinator Jan Wintrow at (937) 440-3090 or jan.wintrow@riversidedd.org.
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All providers who are contracted, certified or licensed to serve persons with developmental disabilities are required to report MUIs to the County Board.
All County Board staff and department staff are required to report MUIs.
Because it is a basic responsibility to ensure the health and welfare of anyone on a Medicaid waiver, anyone paid to provide Medicaid waiver services is required to report MUIs.
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In collaboration with The Academy for Direct Support Professionals (DSPs), the Miami County Board of Developmental Disabilities (Riverside) offers a variety of classes free of charge to certified service providers. All classes are held in the Training Room at Riverside (located at 1625 Troy Sidney Road, Troy) unless otherwise advertised.
Riverside also offers trainings regarding the MUI/UI Rule, Individual Rights, Health & Welfare Alerts and provider and SSA joint meetings. These trainings are also held in the Training Room at Riverside and are taught by Riverside Behavior Support Coordinators, Investigative Agents (IAs) and other staff.
For a complete list of classes provided by The Academy and those instructed by Riverside staff, please visit our Provider Training page.
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In collaboration with The Academy for Direct Support Professionals (DSPs), the Miami County Board of Developmental Disabilities (Riverside) offers a variety of classes free of charge to certified service providers. All classes are held in the Training Room at Riverside (located at 1625 Troy Sidney Road, Troy) unless otherwise advertised.
Riverside also offers trainings regarding the MUI/UI Rule, Individual Rights, Health & Welfare Alerts and provider and SSA joint meetings. These trainings are also held in the Training Room at Riverside and are taught by Riverside Behavior Support Coordinators, Investigative Agents (IAs) and other staff.
For a complete list of classes provided by The Academy and those instructed by Riverside staff, please visit our Provider Training page.
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As a way to improve communication between Riverside as Miami County's local board of DD and the agencies and individuals providing direct services, Riverside established the Provider Partnership Network (PPN) in 2016.
PPN membership is open to all service providers. The group meets quarterly, and their meetings include updates from the County Board, as well as time for questions and discussion. Meetings cover topics such as DODD/OPRA Back to Basics Highlights and County Board Accreditation Results.
For more about PPN and their 2019 meeting schedule, please contact us.
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If it is has been determined that your child is eligible to continue receiving Riverside services after exiting the Early Intervention program, you will be connected with our Children's SSA, Jan Wintrow.
Jan has over 20 years experience in Miami County schools and other social service agencies and has acquired a wealth of knowledge, connections and resources to help you and your family through the transition process. For more information about our Children's Services and the transition from Early Intervention to Children's Services, please visit our School Age page.
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If it is has been determined that your child is eligible to continue receiving Riverside services after exiting the Early Intervention program, you will be connected with our Children's SSA (Service & Support Administrator) Team.
The Children's Team Service & Support Administrators (SSAs), or Case Managers, will help your child and family make the transition from Early Intervention to our Children's Services. They can also support you in a variety of ways, including: assessing your child and family's needs to develop an Individual Service Plan (ISP), guide you through the Individualized Education Program (IEP) process, connect you to community resources, coordinate services and more.
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If it is has been determined that your child is eligible to continue receiving Riverside services after exiting the Early Intervention program, you will be connected with our Children's SSA, Jan Wintrow.
Jan has over 20 years experience in Miami County schools and other social service agencies and has acquired a wealth of knowledge, connections and resources to help you and your family through the transition process. For more information about our Children's Services and the transition from Early Intervention to Children's Services, please visit our School Age page.
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Depending on the classification, an MUI should be reported within 4 hours or within 24 hours. No matter the classification though, an MUI should be reported immediately, if possible.
MUIs that should be reported within 4 hours are those that are for incidents or allegations of: Exploitation, Failure to Report, Misappropriation, Neglect, Peer-to-Peer Act, Physical Abuse, Sexual Abuse, Verbal Abuse and Accidental or Suspicious Death.
MUIs that should be reported within 24 hours are those that are incidents or allegations of: Prohibited Sexual Relations, Rights Violations, Failure to Report, Attempted Suicide , Non-Accidental/Non-Suspicious Death, Medical Emergency, Missing Individual, Significant Injury, Law Enforcement, Unapproved Behavior Support and Unscheduled Hospitalization.
When abuse or neglect is suspected for a child under 21, please call Children's Services immediately at (937) 335-4103, Monday - Friday 8 am-5 pm, and ask for the Intake Department. If on a weekend, holiday or after hours, please call 911.
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The Ohio Department of Developmental Disabilities (DODD) shares the information you need to become an independent provider, including a list of required identification, tips for a smoother application process and required training. To visit their website, click here.
You can also visit dspohio.org to learn more about Direct Support Professionals (DSPs), their job duties and career opportunities near you. To visit their website, click here.
If you need help navigating the certification/application process, please contact Provider Referral and Linkage Coordinator Janice Thebert at (937) 440-3076 or janice.thebert@riversidedd.org
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As a way to improve communication between Riverside as Miami County's local board of DD and the agencies and individuals providing direct services, Riverside established the Provider Partnership Network (PPN) in 2016.
PPN membership is open to all service providers. The group meets quarterly, and their meetings include updates from the County Board, as well as time for questions and discussion. Meetings cover topics such as DODD/OPRA Back to Basics Highlights and County Board Accreditation Results.
For more about PPN and their 2019 meeting schedule, please contact us.
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To get started or for more information about our Early Intervention Services, please contact the Connie Galey, EI Service Coordinator & Team Leader, at (937) 440-3099 or earlyintervention@riversidedd.org. You may also complete our Early Intervention Referral Form and submit it to Connie Galey at earlyintervention@riversidedd.org or (937) 332-1652 (fax); you may also complete the form and submit it online.
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To get started or for more information about our Early Intervention Services, please contact our EI Team at (937) 440-3099 or earlyintervention@riversidedd.org. You may also complete our Early Intervention Referral Form and submit it to the EI Team at earlyintervention@riversidedd.org or (937) 332-1652 (fax); you may also complete the form and submit it online.
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To get started or for more information about our Early Intervention Services, please contact the Connie Galey, EI Service Coordinator & Team Leader, at (937) 440-3099 or earlyintervention@riversidedd.org. You may also complete our Early Intervention Referral Form and submit it to Connie Galey at earlyintervention@riversidedd.org or (937) 332-1652 (fax); you may also complete the form and submit it online.
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Visit the Ohio Department of Developmental Disabilities (DODD) website for more information about starting your own provider agency, including what documentation is needed, the application process and more. Their site also has information about how to become an agency CEO.
For details, click here.
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Each County Board's Investigative Agent (IA) serves as the agency's MUI contact person. To report an MUI in Miami County, please call our MUI Hotline at (937) 440-3001. If after hours, please ask for the SSA on-call.
The Ohio Department of Developmental Disabilities also has a hotline, 1 (866) 213-6733.
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If you are currently an Independent Provider or are interested in becoming one, you may contact Riverside's Provider Relations Resource Support Coordinator, Jan Wintrow, at (937) 440-3090 or jan.wintrow@riversidedd.org.
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If you are currently an Independent Provider or are interested in becoming one, you may contact Riverside's Provider Relations Resource Support Coordinator, Jan Wintrow, at (937) 440-3090 or jan.wintrow@riversidedd.org.
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As the Miami County Board of Developmental Disabilities, Riverside coordinates and funds the direct care services provider agencies and independent providers provide to people with developmental disabilities in Miami County. These services include adult day services, in-home care, job training/support and transportation.
Riverside does provide services such as Early Intervention for kids ages 0-3, case management, housing coordination, recreation and Special Olympics programs, advocacy training, family education and training for DSPs. However, Riverside does not employ DSPs, bill for direct services or compete for provider business.
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As the Miami County Board of Developmental Disabilities, Riverside coordinates and funds the direct care services provider agencies and independent providers provide to people with developmental disabilities in Miami County. These services include adult day services, in-home care, job training/support and transportation.
Riverside does provide services such as Early Intervention for kids ages 0-3, case management, housing coordination, recreation and Special Olympics programs, advocacy training, family education and training for DSPs. However, Riverside does not employ DSPs, bill for direct services or compete for provider business.
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You can contact our Early Intervention (EI) Team at (937) 440-3099 or earlyintervention@riversidedd.org. You can also contact the Riverside Front Desk at (937) 440-3000 or info@riversidedd.org.
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In collaboration with The Academy for Direct Support Professionals (DSPs), the Miami County Board of Developmental Disabilities (Riverside) offers a variety of classes free of charge to certified service providers. All classes are held in the Training Room at Riverside (located at 1625 Troy Sidney Road, Troy) unless otherwise advertised.
Riverside also offers trainings regarding the MUI/UI Rule, Individual Rights, Health & Welfare Alerts and provider and SSA joint meetings. These trainings are also held in the Training Room at Riverside and are taught by Riverside Behavior Support Coordinators, Investigative Agents (IAs) and other staff.
For a complete list of classes provided by The Academy and those instructed by Riverside staff, please visit our Provider Training page.
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Your personal safety is essential, and it is important for you to work hard to ensure you feel safe and reduce any risks in your life. To protect yourself, please report any events that affect your health and safety (including abuse, neglect, theft, etc.) to a family member, your SSA, an Investigative Agent (IA), a teacher, a friend, a counselor and/or the MUI Hotline.
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Our job is to ensure the safety of the people we serve. When an MUI is reported, we make sure the immediate actions have been implemented and the person(s) involved are safe. We also verify if law enforcement has been contacted (if necessary). Our Investigative Agents (IAs) will then investigate the incident and determine what happened so the person's team can develop a plan on how to prevent the event from happening again.
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As a way to improve communication between Riverside as Miami County's local board of DD and the agencies and individuals providing direct services, Riverside established the Provider Partnership Network (PPN) in 2016.
PPN membership is open to all service providers. The group meets quarterly, and their meetings include updates from the County Board, as well as time for questions and discussion. Meetings cover topics such as DODD/OPRA Back to Basics Highlights and County Board Accreditation Results.
We also maintain personal connections, send a monthly email newsletter and email updates from the Ohio Department of Developmental Disabilities (DODD) and other agencies.
For more about PPN, please contact Quality & Innovations Director Becky Snell at (937) 440-3027 or becky.snell@riversidedd.org.
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As Riverside's Provider Relations Resource Support Coordinator, Jan Wintrow offers support services to any certified Miami County Direct Support Professional (DSP) facing personal crisis or lack of resources or is interested in career or skill development.
Jan can help DSPs with job retention, personal barriers, work supports, education and training. Benefits of connecting with Jan include personal crisis help, connection to social service agencies, on-site assistance and flexible scheduling.
Your identity and participation in these services are confidential. We will not share your information with your employer unless you grant us permission.
For more about our Provider Support Services, please click here.