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Provider Compliance

We believe in win-win relationships with our provider partners to cultivate a strong, diverse network that offers support and opportunities to the people we both serve.


As Direct Support Professionals (DSPs), our provider partners are the backbone of the developmental disabilities system. Whether it is through an agency or as a self-employed independent provider, these dedicated individuals make a difference in the lives of those they support every day. Below you will find more information about Miami County's network of provider partners, the role they play and how you can join their team. For more information about agency providers, please visit; for those interested in serving as an independent provider, please contact our Provider Referral & Linkage Coordinator.

Agency Providers

Agency providers employ people to provide services to people with developmental disabilities.

Provider agencies are responsible for ensuring staff complete required training and background checks. Staff must also hold a valid certification in first aid and CPR and provide specific documentation when applying for DODD certification.

Independent Providers

Self-employed, independent providers provide direct services to those with developmental disabilities.

Like agency providers, independent providers must also complete required training, background checks and certifications to be DODD certified. To help you through this process, DODD has some key suggestions to remember when applying.

Report an Incident

The Miami County Board of Developmental Disabilities (Riverside) operates a Major Unusual Incident (MUI) Hotline for reporting of all MUIs. The hotline is available for anyone to call 24 hours a day, 7 days a week, 365 days a year.

Phone: (937) 440-3001

*If after-hours, please ask

for SSA On-Call.

Fax: (937) 332-3496

Contact MUI Hotline

Reporting an MUI

When calling to report an MUI, please provide the following:

  • Your name and the agency for which you work
  • A phone number where you can be reached
  • The individual's name for which you are reporting an incident
  • A brief description of the incident
  • Your actions to ensure the individual's health and welfare
  • If you have contacted "911"

Health & Safety

Visit our Health & Safety page or the Ohio Department of Developmental Disabilities (DODD) website for more information about Health & Welfare Alerts, MUI reporting and more.

Provider Training

As we collaborate with local providers to increase provider support and ensure quality support for those we serve, Riverside offers free trainings for all Direct Support Professionals (DSPs).

Provider Support

We are dedicated to ensuring all Miami County providers have access to the resources and support they need to thrive and provide quality services to the people we both serve.

We will help you with:

  • Job Retention

  • Personal Barriers

  • Work Supports

  • Education

  • Training


Courtesy of DODD, DSPs who provide Homemaker/Personal Care services can earn up to $1 more per hour after two years of experience and 60 additional hours of approved training. 

Career Opportunities

Are you searching for a meaningful career where you would be making a difference in someone's life every day? Learn more about how you can become a DSP and discover what it means to do what you love.

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