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Provider List

Services such as Adult Day Services (ADS) and Homemaker Personal Care (HPC) are provided by a network of provider agencies and over 120+ independent providers. The list below shows which agencies are certified to provide services in Miami County. If you have any questions, please consult your SSA to help walk you through the Provider Selection process in Miami County.

You may also search for certified provider agencies by using the DODD Provider Search Tool and Provider Guide Plus. These resources offer additional information to those eligible for services and their families, including provider reviews from other families, compliance reports and more. For more about our provider partners and Riverside's relationship with them, please contact us.

Our Provider Partners
  • What is a DSP?
    DSPs, or Direct Support Professionals, are employed by agency providers or are self-employed. These individuals are responsible for providing direct services to people with developmental disabilities. They help the people they serve live, learn, work and play in their communities. But most of all, they are friends and advocates. They are the backbone of the developmental disabilities field.
  • What are a provider's responsibilities?
    There are many opportunities for providers, both those who work for an agency and independent providers. A provider's responsibility can include: Residential services - supporting people where they live through teaching independent living skills and healthy living practices, supporting people with their everyday activities and providing addtional support in other areas of life when needed Day support - supporting people during the day through working side by side with people as they participate in the community, taking small groups to volunteer or on recreational trips and empowering people to try new things Employment - supporting people in finding and keeping a job through helping people identify their talents and goals, connecting people with employers and provide on-site support to ensure the person's success
  • How do I become a certified provider?
    All certification to become a service provider is obtained through the Ohio Department of Developmental Disabilities (DODD). Information on becoming a provider is available in the Providers section of the DODD website.
  • I want to work for a provider agency, where can I find a list of local agencies?"
    Our Provider List includes all Miami County services providers who serve people with developmental disabilities and their families in our area. For a more comprehensive list of provider agencies in Ohio, reviews provided by individuals and families and other information, visit Provider Guide Plus. You may also learn more about the role of DSPs by visiting
  • Does Riverside offer any training for DSPs?
    In collaboration with The Academy for Direct Support Professionals (DSPs), the Miami County Board of Developmental Disabilities (Riverside) offers a variety of classes free of charge to certified service providers. All classes are held in the Training Room at Riverside (located at 1625 Troy Sidney Road, Troy) unless otherwise advertised. Riverside also offers trainings regarding the MUI/UI Rule, Individual Rights, Health & Welfare Alerts and provider and SSA joint meetings. These trainings are also held in the Training Room at Riverside and are taught by Riverside Behavior Support Coordinators, Investigative Agents (IAs) and other staff. For a complete list of classes provided by The Academy and those instructed by Riverside staff, please visit our Provider Training page.
  • Does Riverside offer any networking opportunities for providers?
    As a way to improve communication between Riverside as Miami County's local board of DD and the agencies and individuals providing direct services, Riverside established the Provider Partnership Network (PPN) in 2016. PPN membership is open to all service providers. The group meets quarterly, and their meetings include updates from the County Board, as well as time for questions and discussion. Meetings cover topics such as DODD/OPRA Back to Basics Highlights and County Board Accreditation Results. For more about PPN and their 2019 meeting schedule, please contact us.
  • I am an Independent Provider, is there someone I can contact when I have questions?"
    If you are currently an Independent Provider or are interested in becoming one, you may contact Riverside's Provider Relations Resource Support Coordinator, Jan Wintrow, at (937) 440-3090 or
  • What is the relationship between the County Board and providers?
    As the Miami County Board of Developmental Disabilities, Riverside coordinates and funds the direct care services provider agencies and independent providers provide to people with developmental disabilities in Miami County. These services include adult day services, in-home care, job training/support and transportation. Riverside does provide services such as Early Intervention for kids ages 0-3, case management, housing coordination, recreation and Special Olympics programs, advocacy training, family education and training for DSPs. However, Riverside does not employ DSPs, bill for direct services or compete for provider business.

Adult Day Services (ADS)


Employment Support

Employment Support

Homemaker/Personal Care (HPC) and Transportation Services

HPC/In-Home Support

Non-Medical Transportation (NMT)


Remote Supports

Remote Supports
Shared Living

What is a
Service Provider?

Check out this Easy Read Guide from DODD about service providers, what they do and hear other's testimony about their service providers.

Agency Providers

Agency providers employ people to provide services to people with developmental disabilities.

Provider agencies are responsible for ensuring staff complete required training and background checks. Staff must also hold a valid certification in first aid and CPR and provide specific documentation when applying for DODD certification.

Independent Providers

Self-employed, independent providers provide direct services to those with developmental disabilities.

Like agency providers, independent providers must also complete required training, background checks and certifications to be DODD certified. To help you through this process, DODD has some key suggestions to remember when applying.



DODD certifies independent and agency providers. Applicants must meet qualifications, pay a non-refundable fee and include supporting documentation with their application.



As we collaborate with local providers to increase provider support and ensure quality support for those we serve, Riverside offers free trainings for all DSPs.

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